Ember 'n Echo
Welcome to Ember & Echo, where we combine the vibrant energy of in-person connections with the convenience of online experiences. Based in Calgary, Alberta, we are dedicated to tending the ember and honouring the echo of your unique journey through the healing power of Reiki & integration. Join us to discover how we can help you thrive. Book your experience today at embernecho.co!
Privacy Policy
A legal disclaimer
Ember 'n Echo Last updated: August 2026
Ember 'n Echo ("we," "us," "our") is committed to protecting your personal information. This policy explains what information we collect, why we collect it, how it's used, and the rights you have over it. This policy is written to align with Alberta's Personal Information Protection Act (PIPA), the private-sector privacy law that applies to our business.
The What & Why
Depending on how you interact with us, we may collect:
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Contact information — name, email address, phone number
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Booking and session information — appointment details, session notes, intake form responses
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Payment information — processed through our booking and payment platforms; we do not directly store full payment card details
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Website usage information — collected automatically through our website host, which may include IP address, browser type, and pages visited
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We collect personal information only for purposes that are reasonable and directly related to providing our services, including:
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Booking, confirming, and managing appointments
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Providing counselling and Reiki services, and maintaining session records
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Processing payments
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Responding to inquiries
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Meeting legal or safety obligations, where applicable
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Improving our website and services
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We do not sell your personal information, and we do not use it for purposes beyond what's outlined here without your consent.
Consent & Confidentiality
By providing your personal information — for example, through our intake form, booking system, or website contact form — you consent to its collection, use, and disclosure as described in this policy. You may withdraw consent at any time, subject to legal or contractual restrictions, by contacting us using the details below. Withdrawing consent may affect our ability to continue providing services to you.
We may use third-party platforms to help deliver our services, including:
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Zoom — for online session delivery
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Wix — for scheduling, written communication and payment
Each of these providers has its own privacy practices governing the information they process on our behalf. We choose providers that take reasonable steps to protect personal information, but encourage you to review their respective privacy policies as well.